1. Introduction
SA Stevedores Pty Ltd (“SA Stevedores”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, hold, disclose and protect personal information when you visit our website, contact us, request information, engage our services or otherwise interact with us.
We aim to manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply to our business.
This policy should be read together with any other privacy notices or collection notices we provide to you at the time we collect your personal information.

2. What is personal information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Depending on how you interact with us, the personal information we collect may include:
• Your name
• Business name and position
• Postal or physical address
• Email address
• Telephone or mobile number
• Information contained in enquiries or correspondence you send to us
• Details relating to services you request or engage from us
• Information required for business, operational or contractual purposes
• Information provided when applying for employment or working with us
• Website usage and technical information
• Any other information you voluntarily provide to us
We generally do not seek to collect sensitive information through our website. If sensitive information is provided to us, we will handle it in accordance with applicable privacy laws.

3. How we collect personal information
We may collect personal information in a number of ways, including:
• When you contact us by telephone, email or other communication methods
• When you complete a contact or enquiry form on our website
• When you request a quotation or information about our services
• When you engage us to provide services
• During the course of providing our services
• When you correspond with us
• When you apply for employment or a position with us
• When you otherwise voluntarily provide information to us
• Automatically when you use our website, through technologies such as cookies and analytics tools
Where reasonably practicable, we will collect personal information directly from you.
In some circumstances, we may receive information from third parties where this is necessary for legitimate business purposes or where permitted by law.

4. Information collected through our website
When you visit our website, certain technical information may be automatically collected.
This may include:
• Your IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General website usage information
This information may be used for website administration, security, performance monitoring, analytics and improving our website and services.
Where possible, this information is used in an aggregated or de-identified form.

5. Cookies
Our website may use cookies and similar technologies.
Cookies are small text files that may be stored on your device when you visit a website. They can assist with website functionality, security, analytics and improving your browsing experience.
Cookies may be used to:
• Remember website preferences
• Improve website functionality
• Understand how visitors use our website
• Monitor website performance
• Assist with website security
• Support marketing and advertising activities where applicable
You can generally manage or disable cookies through your web browser settings. However, disabling cookies may affect some website functionality.

6. Why we collect personal information
We may collect, hold, use and disclose personal information for purposes including:
• Responding to enquiries
• Providing information about our services
• Preparing quotations and proposals
• Providing and managing our services
• Communicating with customers, suppliers and contractors
• Managing business relationships
• Processing invoices and payments
• Managing accounts and records
• Managing contracts and commercial arrangements
• Improving our services and website
• Website administration and security
• Recruitment and employment purposes
• Marketing and communications, where permitted
• Meeting legal, regulatory and contractual obligations
• Protecting our business, customers, employees and property
• Any other purpose reasonably necessary to conduct our business
We will generally only use or disclose personal information for the purpose for which it was collected, for a related purpose that you would reasonably expect, with your consent, or where otherwise permitted or required by law.

7. Disclosure of personal information
We may disclose personal information where reasonably necessary to operate our business and provide our services.
Depending on the circumstances, this may include disclosure to:
• Employees and authorised representatives
• Contractors and subcontractors
• Suppliers and service providers
• IT, website hosting and technology providers
• Professional advisers, including accountants, lawyers and consultants
• Payment and financial service providers
• Insurance providers
• Government agencies and regulatory authorities where required
• Other parties where you have provided consent
• Other parties where disclosure is required or authorised by law
We do not sell personal information to third parties.

8. Third-party service providers
We may use third-party providers to assist us with services such as:
• Website hosting
• Website maintenance
• Email services
• Website analytics
• Information technology
• Cybersecurity
• Customer relationship management
• Payment processing
• Business administration
These providers may have access to personal information where necessary to perform services on our behalf.
We take reasonable steps to ensure that third-party providers handle personal information appropriately and consistently with applicable privacy obligations.

9. Overseas disclosure
Some of our third-party technology, hosting, software or service providers may store or process information outside Australia.
Where personal information is disclosed to an overseas recipient, we will take reasonable steps to ensure that the disclosure is handled in accordance with applicable privacy requirements.
The countries in which information may be stored or processed will depend on the providers and technology services we use from time to time.
Where reasonably practicable, further information about overseas service providers can be provided upon request.

10. Direct marketing
We may use personal information to provide you with information about our services, news, updates or other business communications where permitted by law.
Where required, we will provide an appropriate opportunity to opt out of receiving direct marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us using the details provided below or by using an unsubscribe facility included in the communication.
We will not use personal information for direct marketing where prohibited by applicable law.

11. How we hold and protect personal information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Depending on the circumstances, security measures may include:
• Password and access controls
• Restricted access to personal information
• Secure systems and software
• Website security measures
• Data backups
• Staff and contractor access controls
• Physical security measures
• Appropriate procedures for handling personal information
No method of electronic transmission or storage can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted to or from our website.

12. How long we retain personal information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and financial records, resolve disputes, meet contractual obligations and comply with legal or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it, where appropriate.

13. Accuracy of personal information
We take reasonable steps to ensure that personal information we collect, use and disclose is accurate, complete and up to date where required for the relevant purpose.
If you believe that information we hold about you is inaccurate, incomplete or out of date, please contact us and we will consider your request to correct it.

14. Access to personal information
You may request access to personal information that we hold about you.
To make an access request, please contact us using the details below and provide sufficient information to allow us to identify the information you are requesting.
We will generally respond to requests within a reasonable period.
In certain circumstances, access may be refused where permitted or required by law. If we refuse access, we will generally provide an explanation for the refusal where appropriate.

15. Correction of personal information
If you believe that personal information we hold about you is inaccurate, incomplete, misleading or out of date, you may request that we correct it.
We will take reasonable steps to consider and action valid correction requests.
If we do not agree that information requires correction, we will explain our position where appropriate.

16. Privacy complaints
If you believe that SA Stevedores has mishandled your personal information or breached an applicable privacy obligation, you may make a complaint to us.
Please contact:
Privacy Officer
SA Stevedores Pty Ltd
Email: george@sashipwrighting.com.au
Phone: 0408805756
Address: 190 Rundle Street, Kent Town SA 5067
Please provide as much information as possible about your complaint so that we can investigate it properly.
We will acknowledge and investigate privacy complaints and aim to resolve them as quickly as reasonably practicable.

17. Complaints to the Office of the Australian Information Commissioner
If you are not satisfied with our response to your privacy complaint, or you believe your privacy complaint has not been appropriately addressed, you may contact the Office of the Australian Information Commissioner (OAIC).
The OAIC is the Australian privacy regulator responsible for overseeing compliance with the Privacy Act and Australian Privacy Principles.
You can obtain information about making a privacy complaint through the OAIC website.

18. Third-party websites
Our website may contain links to websites operated by third parties.
Those websites have their own privacy practices and policies. SA Stevedores is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.

19. Children’s privacy
Our website and services are primarily intended for businesses, customers, contractors and other professional users.
We do not knowingly seek to collect personal information from children through our website.
If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

20. Data breaches
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
If we become aware of a data breach involving personal information, we will assess the incident and take appropriate action in accordance with applicable laws and regulatory requirements.
Where the Notifiable Data Breaches scheme applies and an eligible data breach occurs, we will comply with the applicable notification requirements.

21. Anonymity and pseudonyms
Where reasonably practicable, you may interact with us anonymously or using a pseudonym.
However, there may be circumstances where we need to identify you in order to provide our services, respond to an enquiry, enter into a contract, process a transaction or meet legal or regulatory requirements.

22. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services or legal obligations.
The updated Privacy Policy will be published on our website with the revised “Last updated” date.
We recommend checking this page periodically for the latest version.

23. Contact us
If you have any questions about this Privacy Policy or how SA Stevedores handles personal information, please contact us.
SA Stevedores Pty Ltd
ABN: 99 150 791 478
Email: george@sashipwrighting.com.au
Phone: 0408805756
Address: 190 Rundle Street, Kent Town SA 5067
Website: www.sastevedores.com.au
Last updated: 13 August 2026